Terms of Service

Updated 16 October 2026

These terms describe use of the Desalytics website, its catalogue, Technical Library and enquiry forms. Company names, locations and contact details are listed on our Contacts page.

Catalogue information and technical suitability

The website presents equipment, reagents, treatment products and related information. Check the exact model, configuration, SKU, applicable manufacturer documentation and intended application before relying on a product for a technical decision. Documents and product details can change between revisions.

Illustrative images and general application descriptions do not establish that a particular installation or customer outcome has been verified. Clearly marked placeholders or unavailable documents should not be used as technical specifications, safety information or evidence of certification.

Quotations and enquiries

Submitting this website’s enquiry form requests information or a quotation; it does not place an online order. Include the model, quantity, application and location where relevant. Confirm pricing, currency, availability, delivery, configuration and any applicable service or warranty terms in the quotation or other written information supplied for your request.

This page does not set product-specific sales, payment, delivery, return or warranty conditions. Refer to the terms supplied for the relevant transaction and company. For an urgent request, contact the regional office directly. No universal response-time commitment is stated here.

Technical Library

Available downloads may require an email submission. The resulting library access lasts 30 minutes. Manufacturer names, documents and marks remain associated with their respective owners. Check document identity, applicability and revision before use. Do not substitute an unrelated sample file for the required manual, datasheet, safety document or certificate.

Responsible website use

Use the website and enquiry forms for genuine requests. Do not attempt unauthorised access, interfere with operation, or submit malicious files or information you are not authorised to share. External websites linked from this site maintain their own content and terms.

Your information

Our Privacy Policy explains enquiry and download records. Our Cookie Policy describes the library access cookie and related technical storage.

Questions and corrections

If you find an incorrect product detail, document or contact, please notify the relevant Desalytics office so that it can be checked. These website terms may be updated as the website changes.